How many users can I have on the software?

You may add as many users as your organization deems necessary. The only limitations would be related to your networking environment and the number of concurrent database user licenses.

What kind of training is available?

Innovative Software Services, Inc. (ISSI) is committed to providing superior educational services for our clients.  In addition to a thorough, process-driven training program during the installation, ISSI also provides a number of other continuing education programs including refresher training, industry seminars and our user group gatherings.  We also provide a quarterly newsletter to our clients to keep them up-to-date on relevant news, software enhancements and upcoming future events.

What kind of training is available?

Innovative Software Services, Inc. (ISSI) is committed to providing superior educational services for our clients.  In addition to a thorough, process-driven training program during the installation, ISSI also provides a number of other continuing education programs including refresher training, industry seminars and our user group gatherings.  We also provide a quarterly newsletter to our clients to keep them up-to-date on relevant news, software enhancements and upcoming future events.

What kind of support is available?

Serving our clients is the lifeblood of our business.  To support our clients, we use a combination of telephone support, the internet and on-site service.  Our hotline service is manned from 8:00 – 5:00 (EST) Monday thru Friday with after-hours support available with advance notice.  We often use the Internet to gain access into your system (with your permission, of course!!!) that allows us to quickly diagnose and troubleshoot whatever problem or question you may have.  If it’s required, ISSI will go directly to your site ensuring that issues are resolved quickly and prof

What kind of support is available?

Serving our clients is the lifeblood of our business.  To support our clients, we use a combination of telephone support, the internet and on-site service.  Our hotline service is staffed from 8:00 – 5:00 (EST) Monday thru Friday with after-hours support available with advance notice.  We often use the Internet to gain access into your system (with your permission, of course!!!) that allows us to quickly diagnose and troubleshoot whatever problem or question you may have.  If it’s required, ISSI will go directly to your site ensuring that issues are resolved quickly and pr

Do you have online help available?

All of the CitySuites modules have help systems built right into the system.  With a click of a button, you will get the help files associated with the portion of the program you were in.  It is simply the most effective help system available.

Do you have online help available?

All of the CitySuites modules have help systems built right into the system.  With a click of a button, you will get the help files associated with the portion of the program you were in.  It is simply the most effective help system available.

What are the hardware requirements necessary to run your system?

Harware requirements are dependant upon the number of users that will be utilizing the software. With that said, the specifications are very minimal and usually do not require you to purchase additional or new hardware.

What are the hardware requirements necessary to run your system?

Harware requirements are dependant upon the number of users that will be utilizing the software.  With that said, the specifications are very minimal and usually do not require you to purchase additional or new hardware.

Will your software work with any operating system?

The software will run on any Windows platform supported by Microsoft.