Can I use my existing bill format in the new system?

You can use your existing bill format or make changes that might have previously limited you with your existing system.

Can your system handle multiple companies or districts?

UBS allows you to manage multiple districts with the same software.  A distinct and separate database allows you to maintain records for an unlimited amount of organizations.

Can I provide a customer with a new copy of a previous bill?

You can easily reprint bills on demand with UBS.

Can I provide a receipt for walk-in customers?

UBS supports a variety of printing options including receipt printing.  The receipt may be as detailed or simplistic as you choose.

Can I print specific messages on a customer’s bill?

Individual messages can be printed on a customer’s bill.  You may use a standard message that was placed in the system or create a unique message.  Messaging in UBS is simple and powerful as you can print messages for a single customer or many customers.  Communicating with your customers is in your hands.

Will your system support bank drafts?

Electronic payments are made easy with UBS.

Will your system allow me to print mailing labels?

A complete word processing system is included with UBS making all forms of correspondence, including mailing labels, easy and efficient.

Can we make custom changes to the system?

Under most circumstances, the table-driven structure of CityTax makes custom programming unnecessary.  In those rare instances where a modification is necessary, our staff will discuss the issue with you.  If it’s simply a good idea that will benefit many of our customers, it’s been our policy to make these modifications at no charge at all.

Can we make custom changes to the system?

Under most circumstances, the table-driven structure of UBS makes custom programming unnecessary.  In those rare instances where a modification is necessary, our staff will discuss the issue with you.  If it’s simply a good idea that will benefit many of our customers, it’s been our policy to make these modifications at no charge at all.

Is source code available?

Source code will be made available to you in the unlikely circumstance that ISSI ceases operations.  Provisions have been made to place the source code in escrow.  Complete details on this subject are included as part of our contracts.