Serving our clients is the lifeblood of our business.  To support our clients, we use a combination of telephone support, the internet and on-site service.  Our hotline service is staffed from 8:00 – 5:00 (EST) Monday thru Friday with after-hours support available with advance notice.  We often use the Internet to gain access into your system (with your permission, of course!!!) that allows us to quickly diagnose and troubleshoot whatever problem or question you may have.  If it’s required, ISSI will go directly to your site ensuring that issues are resolved quickly and professionally.  In the age of voice mail and automated attendants, you will always have the comfort of talking to a live human being when you call ISSI.